Knowledge Base is an online discussion forum offering help for users in solving technical issues. This is the best place to post questions and get technical help from the community members. Admin can add a category and start discussion. And end user can choose a technical category and send replies to the discussion. And user can also post a technical query.
Existing system:
Currently there are very few web applications that provide the online discussion to help the end users. There are some web applications where the users can interact with other users to assist them technically with less rich user interface.
Proposed system:
The main purpose of this web application is to provide assistance from a group of experts who will create a category and sub category for discussion where the end user can post there threads with respect to the category and experts will answer to that particular thread where all the remaining end user can see the threads. In this web application we can also post the documents and we can download the documents which are posted by the admin or by the other end users.
Knowledge -
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